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Jesús Ruiz Sanjuán & Veronika Sorokova // Updated 20th April 2019 How to handle negative reviews Oh no!! There it is that odd negative review. What to do now? Will be ruined the reputation of your apartment? Take a deep breath and stop panicking. Even the best possible host may get that rare negative review because you can try to […]

Jesús Ruiz Sanjuán & Veronika Sorokova // Updated 08th April 2019 Better cleaning equals better reviews As we mentioned in one of our previous blog posts, cleaning is one of the most important aspects of the guest’s stay and it can directly affect our reviews. You should keep a cleanliness of your apartment on high level at all times and […]

Jesús Ruiz Sanjuán & Veronika Sorokova // Last Update – 05th March 2019 Details make the difference After several years managing holiday rentals in Malta and now also in Spain, in Hosting Autentico we believe that focusing in the details will often have a big impact on guests, in a positive way of course. The first impression is one of […]